
SIP is just one method of deploying VoIP its primary benefit is the fact that it provides a direct connection between private or local telephone systems and the public telephone network. These sessions can be over VoIP or some other platforms, which are usually online or cloud-based. Session Initiation Protocol, better known as SIP, is a special kind of signaling protocol designed to control communication sessions.

SIP is a broad topic, but it gets significantly easier once you master the basics.
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Your company can have the best products, the most skilled employees, the best website UI but it won’t grow as fast as you want it if your customers cannot interact with you smoothly and efficiently.

Whether you like it or not, there’s no way around it. Customer support is the foundation of everything.
